
Some of the reasons for using ResPAK table management and reservations software in your establishment:
- To increase daily sales.
- To reduce customer walkouts.
- To keep your customers happy.
- To increase repeat business.
- To keep your employees and management more productive and happier by reducing stress.
- To reduce hosting staff payroll.
- To eliminate overbookings.
- To improve customer care.
- To improve seating and table management.
- To increase table turns.
- To give your customers accurate waiting time quotes.
- To eliminate overloads in a table section and spread seating evenly through the restaurant.
- To eliminate lost reservations due to busy phone lines.
- To eliminate overbooking and lost reservations due to misplaced “chicken scratch” notes.
- To be able to look up repeat guests and know their birthdays, anniversaries, and table and food preferences at the time the reservation is being made.
- To avoid overbooking the restaurant for any specific time so the kitchen doesn't get overburdened and the quality of service stays high.
- To increase profits by accurately forecasting reservations for the future based on a specific day's or holiday's historical information.
- To track specific categories of guests for targeted marketing programs.
- To save money by scheduling the right number of restaurant personal as a result of accurate reservations forecasting.
- To differentiate your restaurant from competitors using a less efficient and accurate reservations method.
- To take and manage reservations from multiple restaurants at a central location.
- To have numerous reports at your fingertips.
- To be able to reward your most valuable customers in various ways.
- To reduce the amount of time hosting staff spends taking reservations over the phone by offering booking via the internet on your restaurant's website.
- To reduce the amount of time hosting staff spends on the floor checking on the status of the table seating.
- To eliminate the expense of having a third party making reservations for your restaurant.