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Restaurant POS University

Restaurant POS Software is not available to every restaurateur. Take the simple test below to see if you qualify. A minimum of 20 points is required to purchase the POS Software. Good luck!
Do you want to save thousands of dollars when you purchase a POS System? Yes = 5 Points, No = 0 Points
Do you need a Point of Sale System that is fast, reliable, and easy to learn? Yes = 5 Points, No = 0 Points
Do you want to learn how to run your own POS Software? Yes = 5 Points, No = 0 Points
Do you want to learn how to install and maintain your own Restaurant POS System so you don't have to wait hours or days for a technician to fix what could be a very simple problem, saving thousands in service fees and maintenance contracts? Yes = 5 Points, No = 0 Points
Facts about most POS hardware and software in the Hospitality Industry:
- Problems with the touch screen, guest check and order printers represent 80% of service calls.
- Improper use of the POS system is the reason for 80% of all phone calls to the “help desk” for technical support.
- Cable connection problems account for 80% of communication problems requiring a technician having to make visits to your place of business.
- 80% or more of all restaurants, bars, and pizzerias using a POS system only utilize 20% or more of the POS software capabilities that they purchased.
- Point-of-Sale companies like Aloha, Digital Dining, Micros, POSitouch, PixelPoint, Squirrel, and others that sell POS systems to restaurants, bars, pizzerias, and other hospitality businesses know that you will have to spend extra thousands of dollars in programming and training. They know that you will not be able to program their complex POS software to accommodate the needs of your restaurant or that you will not be able to train your own restaurant employees.
Basic components of a Restaurant POS system:
Operating System: The majority of restaurants, bars, pizzerias, and other hospitality businesses using a POS system utilize hardware and software that runs on a Microsoft Windows operating system.
Computers/All-in-One Workstations: Many systems can be run on computers like the Dell Optiplex GX240/260/280 SFF, the IBM SurePOS 543/563/573, or the Posiflex Jiva 5800, as well as many others.
Touchscreen Monitors: ELO, 3M MicroTouch, GVision, and many others.
Impact and Thermal Printers: Epson TM-U200/TM-U210/TM-U220/TM-T88, Star Micronics SP500/2000, Samsung SRP270/SRP350, and others.
By purchasing the name-brand hardware listed above for your Restaurant POS system, you will be able to benefit from the great manufacturer's warranty that comes with most of these devices. In most cases, the warranty will be for 2 to 3 years.
Additional Hardware Considerations:
File Server:
A file server is a main computer which runs the restaurant POS software and stores totals related to restaurant sales and operations. Many configurations feature a dedicated file server that does not function as a point-of-sale terminal by itself; its sole function is to run the software for the system's terminals.
Magnetic Card Readers:
Necessary for credit card authorization, they can also be used for employee cards (which take the place of code numbers for using the POS), gift certificate cards, and client-retention (bonus plan) cards.
Cash Drawer:
Depending on the system, cash drawers connect either to the workstation itself or to a check printer.
Bar Code Reader:
Used for scanning retail items or checks and/or labels with barcodes printed on them. Barcode readers offer great speed and accuracy for ringing items or picking up checks.
Customer/Pole Display:
Displays what the operator is ringing into the computer for the customer to see. Useful for bars or pizza/takeout/fast food operations with a counter.
Scales:
Scales made to interface with the POS system can save time by automatically ringing up the price of a weighed item when it is put on the scale.
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